⚠️  Status update: Peggy’s home care services: Operational. | Day care: Open (as of Jan 2021). | Respite and acommodation: Closed.

Accessibility statement for Peggy’s World CIC

This accessibility statement applies to this website.

This website is run by Peggy’s World CIC We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

[Note: use this section to provide information that a disabled user can act on – for example, avoid a particular section of the website, or request an alternative version rather than waste time trying to make it work with their assistive technology. Try to list in order of most impact to least impact.]

We know some parts of this website are not fully accessible:

  • the search button and associated close button in the header are “empty” elements and there is no alternative text for the magnifying glass and close icons.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: admin@peggysworldcic.co.uk
  • call: 01724 808108

We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • email: admin@peggysworldcic.co.uk
  • call: 01724 808108

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Contact us to find out more.

Technical information about this website’s accessibility

Peggy’s World CIC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

The search button and associated close button in the header are “empty” elements and there is no alternative text for the magnifying glass and close icons. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) and 2.4.4 (link purpose in context).

We are addressing the issue with our website theme builder and are awaiting a response for a suitable fix.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and job application forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix a PDF brochure about us and our services as the HTML alternative is provided by this website.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

[Note: publishing an accessibility roadmap is optional. It’s a good idea to publish one if you want to be specific about the order you’re planning to tackle accessibility issues, and there’s no space to do so in the accessibility statement itself.]

Our accessibility roadmap [add link to roadmap] shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 11 February 2021. It was last reviewed on 12 February 2021.

This website was last tested on 10 February 2021. The test was carried out by Knapton Wright Limited.

They tested the home page, a content page and a blog post page to provide a sample of three different template types. The test was carried out using the WAVE web accessibility evaluation tool and also Google’s Lighthouse check.

Contact Us

Get in touch to find out more about how Peggy's World can help you and your family - or just to have a chat. Everyone's welcome with us at Peggy's World.

Call Us.
01724 808 108

Peggy’s World
145 Cherry Grove
Scunthorpe
North Lincolnshire
DN16 2TH

admin@peggysworld.co.uk